Pennington County 9-1-1 would like to hear from you!

We seek to provide responsive, quality service to the citizens of Pennington County and the surrounding area.   Please take a few moments to let us know how we are doing and where we can improve.
*required field

Name:
Street Address:
City:	State: AL AK AZ AR CA CO CT DE DC FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NE NV NH NJ NM NY NC ND OH OK OR PA RI SC SD TN TX UT VT VA WA WV WI WY   Zip:
Home Phone:	*E-mail:
	*Subject:
	What type of service did you request?   Select Service Emergency Medical Services Fire Department Law Enforcement Other
	If you selected "Other" , please define:
	Was your call answered quickly? Yes No
	Do you feel you call was handled politely and professionally? Yes No
	Please rate the telecommunicator's ability to put you at ease and handle the emergency? Excellent Good Fair Poor
	When the volume of calls is high, sometimes non-emergency calls must be put on hold.  Were you put on hold? Yes No     (If you answered "No", please skip the next two questions.)
	If you were put on hold, for approximately how long were you on hold? 0-1 minute 1-3 minutes 3-5 minutes More than 5 minutes
	Was the reason you were put on hold explained to you? Yes No
	Did you get helpful information from the Telecommunicator? Yes No
	Telecommunicator's knowledge relating to your situation? Excellent Good Fair Poor
	Do you feel you had the Telecommunicator's full attention? Yes No
	Did you receive an explanation of what to expect from the service you requested? Yes No
	Please rate your experience with calling Pennington County 9-1-1? Excellent Good Fair Poor
	Any additional comments:
	Enter Security Code:

Pennington County 9-1-1
About Us
Career
Education
Frequently Asked Questions (FAQ's)
Assigned House Numbers - Ordinance #20
Press Release
Services
Survey Form
Who is ESCC?

Additional Links

Association of Public Safety Officials (APCO)
National Emergency Number Association (NENA)
South Dakota 9-1-1

Leann Hollinshead
Director
Pennington County Emergency Services Communication Center
300 Kansas City Street, Suite 201
Rapid City, SD 57701
(605) 718-2911
E-Mail 9-1-1

Quick Links:

Text-Only Home
Sitemap
Department Functions
Terms and Conditions
Webmaster
History
Non Text-Only Site

Links to Departments and Services:

Auditor
Buildings & Grounds
Commissioners
Emergency Mgmt
Equalization
Extension Services
Fire Administration
Health & Human Services
Highway
Human Resources
I/T Services
Juvenile Diversion
Pennington County 9-1-1
Ordinance Enforcement
Planning & Zoning
Public Defender
Registrar of Deeds
Sheriff's Office
State's Attorney
Treasurer
Veterans' Services
Victim's Assistance
Weed & Pest

Adobe Acrobat Reader is needed for some documents.
Download a free application from the Adobe web site.

©Copyright 2006-2012 Pennington County

This website is provided as an information service to Pennington County citizens. Use of this website constitutes acceptance of its Terms and Conditions.