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Pennington County 9-1-1 - Who is ESCC?

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Who is ESCC?

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Leann Hollinshead
Director
Pennington County Emergency Services Communication Center
300 Kansas City Street, Suite 201
Rapid City, SD 57701
(605) 718-2911
E-Mail 9-1-1

Who is ESCC?

We are a:  Values-based, vision-driven, mission-oriented, participative work center

Reciprocating expectation:  Honesty ~ integrity ~ loyalty

Organizational Mission:   Excellence in Communication, Coordination and Commitment To our Community and our Responders

Organizational Vision:   Providing THE first response to all citizens and getting the right people to the right place at the right time

Our Organizational Values:
People
Environment ~ Foster a positive teamwork atmosphere
Nurture ~ Take care of and support our staff members
Growth ~ Promote and provide knowledge and training
Responders
Teamwork attitude with all user agencies
Understanding and patient service
Consistent, reliable, high standard of service
Community
Compassionate and empathetic service
Consistent, reliable, high standard of service
Positive reputation through integrity and reliability


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