Pennington County 9-1-1 Frequently Asked Questions (FAQ's)

Leann Hollinshead
Director
Pennington County
Emergency Services Communication Center
300 Kansas City Street
Suite 201
Rapid City, SD 57701
(605) 718-2911

E-Mail 9-1-1

SOUTH DAKOTA FACTS

In 1939, President Franklin D. Roosevelt signed the decree creating the Badlands National Park.

Pennington County Home > 9-1-1 Home > FAQ's




I was trying to make a long distance call from my office and got 9-1-1 by mistake, why? What should I do if I dial 9-1-1 by accidentally? Who pays for 9-1-1? If I dial 9-1-1 from my cell phone, will the Call Taker know where I am? What if I don't know where I am calling from or can't speak, will the 9-1-1 call taker know where I am? If I need to report a crime, but it's not an emergency, should I still call 9-1-1? Will I get an immediate response from the public safety agencies because I call 9-1-1? I had to call 9-1-1 when a car accident happened in front of my house, when the 9-1-1 call take answered, one of the first questions she asked was "what address are you calling from?" I thought they got that information automatically. Doesn't that just waste time to ask for the address again? I have a relative who is deaf and uses a special kind of phone, will it work with 9-1-1?

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